These policies outline how SplitMango Media Inc. processes orders and payments made via credit card using the Stripe payment processor. Stripe transactions are facilitated through FreshBooks’ invoicing system.
SplitMango Media Inc. specializes in website design, development, and maintenance services. All services are delivered electronically, with individual contracts governing ongoing client engagements. Clients are advised to refer to their specific agreements for detailed terms and conditions applicable to their projects. General policies are outlined below.
Refund Policy
Refunds are typically not offered for services that have already been performed. However, if services have not yet commenced, refunds may be considered on a case-by-case basis in accordance with the terms of the signed agreement.
Delivery Policy
All services provided by SplitMango Media Inc. are delivered electronically. Physical products are not included as part of our offerings.
Return Policy
Due to the electronic nature of our services, returns are not possible once the services have been completed. In certain circumstances, refunds may be considered. For inquiries or concerns, please contact our support team at [email protected].
Cancellation Policy
Clients may request a cancellation if they decide not to proceed after signing a contract, provided that the services have not yet commenced.
For additional information or clarification, please reach out to [email protected].